We want you to be completely satisfied with your psp-hemc.org purchase. If for any reason you are not entirely pleased with a product you purchased on the psp-hemc.org Site, simply return the item within 30 days of receipt for exchange or full refund of the purchase price.
Refunds will be issued in the same method as the order was paid. To read more on our return policy, click here


Print out and use our handy HEMC Return Form, available here online, and follow the directions below…

  1. Repack the item in the original packing materials and box. Important: some items consist of several parts or pieces. Always return the entire item or set for a replacement or refund.

  2. Print out and complete the online HEMC Return Form, and enclose with your return. Please be sure to fill in all information, including your reason for return and if you'd like to receive an exchange or refund. Please do not attach the HEMC Return Form to the item.

  3. Make a copy of the HEMC Return Form for your records.

  4. Ship the package insured and prepaid, via U.S. Mail or UPS, to the addresses below for your particular item. Be sure to cover the original shipping address on the original box. Save your shipping receipt until you receive your refund or replacement.

  5. Credits to a credit card will be applied upon processing, but may not appear on your statement for one to two billing cycles.

Return to:

Pennsylvania State Police
Historical, Educational & Memorial Center.
187 Police Academy Drive
Hershey, PA 17033

How can I check on a return?
To check on your returned item:

Phone, HEMC’s office - (1-717-534-0565) Mon through Fridays 10am -4:00pm

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Questions or Comments
Phone: +1-717-534-0565